Common Problems (Accidentally deleted some files. Can I get them back?)

When the file goes into the Recycling Bin it’s not gone forever

If you’ve emptied or Shift + Deleted the file then stop using that specific drive or immediately restore the file from backup or you can restore it from a previous version (previous version are copies of files and folders that Windows automatically save as part of a restore point)


Restoring files from backup

To restore a file from backup, make sure the media or drive that your backup is saved on is available, then follow these steps:

  1. Open Back and Restore by clicking the Start button. Click Control Panel. Click System and Security, Click Security and Maintenance. Lastly click Backup and Restore.
  2. Click Restore my files, then follow the steps in the wizard


Restoring files from previous versions

You can restore deleted files and folders or restore a file or folder to a previous state

  1. Open Computer by clicking the Start button then click computer
  2. Navigate to the folder that used to contain the file or folder. Right-click it and then click Restore previous versions

You’ll see a list of available previous versions of the file or folder. The list will include files saved on a backup as well as restore points, if both types are available

  1. Double-click a previous version of the folder that contains the file or folder you want to restore
  2. Drag the file or folder that you want to restore to another location, Such as your desktop
  3. The version or the file or folder is saved to the location that you selected